Career Opportunities

CUSTOMER SERVICE REPRESENTATIVE

Department:              Retail Branches

FLSA Status:             Non-Exempt

Summary:                   Provide a variety of customer transactions, as well as process

customer requests.

Branch location:        1835 Marketplace Blvd., Shelbyville, IN 46176

Average hours/week:  Approx. 40 hours

 

Qualifications:

  • High school diploma or equivalent.
  • Cash handling experience.
  • Excellent customer service skills.
  • Good interpersonal communications skills.
  • Basic clerical skills including working knowledge of MS Office products.
  • Ability to communicate clearly and effectively.
  • Ability to proactively solicit new business.
  • Physical requirement: May be required to stand for periods of time and may be required to lift bags/boxes of coin weighing up to 50 pounds.

 

Essential Responsibilities:

  • Provide top-notch customer service to our customers.
  • Process customer financial transactions.
  • Address customer concerns.
  • Maintain and balance cash drawer.
  • Promote and cross-sell the Bank’s products and services.
  • Perform additional responsibilities as assigned.

 

 

Resumes’ should be mailed to:

 First Bank Richmond, NA

Attn:  Human Resources

PO Box 937, Richmond, IN 47375-0937

 

Equal Opportunity/Affirmative Action Employer

 

 

 

 

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